Returns & Exchanges
In accordance with the current UAE legislation, trading through an online store is a distance trade. The contractual relationship between the buyer and seller of modest-story.ae are made out in the form of a public offer contract.
Pressing the button “Go to payment” in the online resource on the ordering page means that the buyer, regardless of status (individual, legal entity, individual entrepreneur), according to the current UAE legislation, accepted the terms of the public offer contract, which are listed below.
The public offer contract is public, i.e. In accordance with Article 633 of the Civil Code of UAE, its conditions are the same for all buyers, regardless of status (individual, legal entity, individual entrepreneur). With full agreement with this Agreement, the buyer accepts the conditions and procedure for placing an order, paying for the goods, delivering the goods, liability for an unfair order and for failure to comply with the terms of this agreement.
The contract is considered to be concluded from the moment you click “Go to payment” on the checkout page and confirm its purchase. If necessary, at the request of the buyer, the contract can be executed in simple written form.
Essential terms of the public offer contract
- Conditional agreements
1.1 Conditional agreements are the definitions that are present in this contract and are an integral part of it.
1.2 Definitions are interpreted on the basis of their nature and content of this contract. The following is a list of these definitions:
- modest-story.ae – Marketplace, online store.
- Goods – the object of agreement of the parties, which is selected by the buyer in the online store modest-story.ae
- Buyer – any legal person, legal entity, individual entrepreneur, according to the current UAE legislation, who has visited modest-story.ae, who intends to purchase the Goods, and pay for the receipt of such Goods.
- Seller – YALLA MART GENERAL TRADING L.L.C
(TIN 3265214139) owner of the goods offered on the site of the online store modest-story.ae
- General provisions
2.1 This public offer (hereinafter – the contract) defines the features of the sale and purchase of goods on the modest-story.ae. This offer applies to any goods offered for sale (purchase) on modest-story.ae.
- The subject of the public offer contract.
3.1 Providing the Buyer with access to all the necessary information on the Goods (confirming the quality and safety of its use) provided under the modest-story.ae project
- The moment of the conclusion of the contract.
4.1 The text of this Agreement is a public offer and is valid for all visitors of the modest-story.ae online store, who have the intention, desire and ability to purchase products for the home, office, apartment, any other institutions of a Public or private nature.
4.2 Offer Acceptance – the purchase of goods in the manner determined by this contract, at the prices indicated on the Internet resource modest-story.ae and acceptance of the terms of payment and delivery of the goods.
4.3 The fact of purchase of the Goods is the unconditional acceptance by the Buyer of the terms of this Agreement. The buyer, who used the services of modest-story.ae, is considered as a person who entered into a contractual relationship with the Seller.
- Rights and obligations of the parties.
5.1 modest-story.ae undertakes to transfer the goods to the Buyer:
- in a certain place
- in a certain amount
- in the appropriate completeness and bundled, if any
- good quality
- free from third party claims
5.1.1 From the moment of the conclusion of this Agreement to fully comply with all obligations to the Buyer in accordance with the conditions agreed in the aggregate site modest-story.ae and this agreement. Shop modest-story.ae reserves the right to default, in case of force majeure. 5.1.2 Do not disclose any private information about the Buyer and do not provide access to this information to third parties, except as required by law or at the request of the Buyer.
5.2 modest-story.ae has the right to:
5.2.1 Modify the terms of this Agreement, as well as Tariffs (prices) for goods and services, unilaterally, placing them on a server at modest-story.ae.
188.8.131.52 All changes take effect immediately upon posting. 5.2.2 Refuse to provide services without giving a reason.
5.2.3 Send letters of advertising and informative nature to customers.
5.3 Buyer shall:
5.3.1 Prior to the conclusion of the Agreement, familiarize yourself with the content of the Agreement, the terms of the Agreement and the tariffs (prices) offered by the Seller on all pages of the website modest-story.ae
5.3.2 In fulfillment by the Seller of its obligations to the Buyer, the latter must provide all the necessary data uniquely identifying him as the Buyer, and sufficient for the delivery of the Goods paid by him to the Buyer.
- Disclaimer of Warranties.
6.1. The Seller shall do its utmost to provide quality services to the Buyer. The advice and information given to the Buyer cannot be considered as a guarantee.
6.2 The Parties are exempt from liability for non-fulfillment or improper fulfillment of obligations under the Contract for the duration of the “force majeure”. “Force majeure” means extraordinary and insuperable circumstances under the given conditions, which prevent the parties to this Agreement from fulfilling their obligations. These include natural disasters (earthquakes, floods, etc.), circumstances of public life (military actions, emergencies, major strikes, epidemics, etc.), prohibitive measures of state bodies. During this time, the parties do not have mutual claims, and each party assumes the risk of the consequences of force majeure.
- Delivery of goods.
7.1. The buyer receives the goods through delivery, or receives it personally. The order of payment and receipt is specified in the section “Delivery and Payment”
7.2. Upon delivery of goods to other cities of UAE, performed by other Delivery Services on the terms of cooperation with the carrier company (hereinafter referred to as the Carrier Company), the Buyer fully and unconditionally agrees with the Regulations for the carriage of goods by the New Mail company, carrier.
7.3. The buyer confirms the fact of receipt of the goods and the absence of claims to the quality of the goods with his own list in the expenditure invoice upon receipt of the goods. For its part, modest-story.ae guarantees the shipment of the goods to the Carrier in the amount specified and paid for by the Buyer, in its entirety according to the specification of this goods and in proper (working) condition and quality.
7.4 In the absence of the Buyer at the delivery address specified by the Buyer in the application or the Buyer’s refusal due to a different paragraph. 6.2 from receiving the goods upon delivery by the courier of the Carrier Company, the goods are returned to the shipment mall. Payment for the services of the Carrier Company is charged from the amount transferred by the Buyer for the goods of the Internet shop modest-story.ae. The balance of the amount is returned to the Buyer on the basis of his letter sent to modest-story.ae indicating the current account to which the money should be returned.
7.5. In the event of damage or damage to the goods during delivery, the online store modest-story.ae returns the cost of the order to the Buyer within 14 working days from the receipt of the “act of damage to the goods”, the form of which is provided by the Carrier Company signed by the Buyer.
- The list of goods that can not be exchanged and returned (except in cases of marriage):
- Other conditions.
9.1. Information about the goods presented on the main site.
9.2. All disputes and disagreements arising from the performance by the parties of their obligations under this Agreement shall be resolved through negotiations. If it is impossible to eliminate them, the parties have the right to apply for judicial protection of their interests.